3 Keys to Succesful Branding for Small Business

In order to achieve lasting success for you small business or organization you must develop an integrated, focused brand development strategy. This article informs you how to employ three key branding strategies to help grow your brand.

In an information-soaked world, it is more important than ever for any business or organization to employ an integrated and focused brand strategy in order to be successful. And this is no different for small businesses - in fact, it might just be more important for small businesses. In a small business or organization, rarely do you have the financial support, time, or recognition in the marketplace to simply "plod" along. In a world where thousands of companies and products are vying for consumers' attentions, it is vital to make sure you are positioning your product or service to cause consumers to choose you.

Remember, it does you no good to just offer your customers another choice - you have to offer them a better choice. You can do that by employing three primary branding strategies to your business:

1. You Must Be Different.

When creating a product, or thinking about how to market a service, it's not enough to just "dive" into the marketplace. It's estimated that the average consumer is bombarded by over 6,000 marketing messages every day. It's no wonder then why consumers tend to develop habits that they stick with - especially when it comes to purchasing products or utilizing services. It's your job to shift these habits and loyalties over to your organization, and you do that first through differentiation.

You have to be different. In your particular industry (unless you've created the next lightbulb) there's probably several competitors within a 50 mile radius. More when you consider the ease of the phone and the internet. So what makes you different? Why are you unique from your competitors? What sets you apart that will make your target market pay attention?

Here are some quick questions to ask:

A) Identify your main competitors in your industry - what makes your products or services different from theirs?
B) Why would John Q. Consumer want to use your products or services over your competitors?
C) Make a list of how your products or services are similar to your competitors. Now make a list of how they are different. How can you exploit the differences to draw attention to your brand and away from your competitors?

2. You Must Be Relevant.

As important as it is, you can't just be different. As I mentioned before it's not enough to offer your potential customers more choices - you have to offer them a better choice. Your brand must be relevant. Your brand has to matter to the consumer - otherwise, you may have the most unique product on the market, but nobody will buy it because you haven't done a good job convincing them WHY they should buy it.

Take Clear Pepsi for example. Pepsi came out with the product in the 1990s and it made a big splash initially because it was different. How could something taste like Pepsi but be clear? It was clearly a unique product (no pun intended). But Pepsi missed one important part of the puzzle, and as a result, the brand flopped a short time later. They didn't make the product relevant. People didn't care. They figured, if it tastes like Pepsi, why not just drink Pepsi? Or maybe they liked Sprite better.

The bottom line is that Pepsi created a unique product that people just didn't care about. And it wasn't successful. In the same say, you have to position your brand in such a way so that people will care about it enough to shift their purchasing habits. It's a challenge, but a necessary one in order to achieve success.

Some questions to ask:

A) Why should consumers buy your product or use your service?
B) What will make the average consumer shift their habits and loyalties from your competitors' brands to your brand?
C) What will the average consumer "GET" out of your brand that they won't get out of others?
D) Why can't the average consumer live WITHOUT your brand?

3. You Must Be Able to Evolve.

Finally, in order to achieve lasting success, and to not end up just a flash in the pan, your brand must be able to evolve. The first step is to create a unique brand and brand idea. The second step is to define why consumers can't live without your brand. The third is to develop a long-term strategy for growth that allows your brand to stay ahead of the curve, and evolve with the changing market trends and consumer demand.

We're seeing this firsthand in the auto industry. With higher gas prices, economic challenges, and changes in consumer tastes, the SUVs are shifting from a product of high demand to a product of low demand. Several SUVs are very unique products. And several companies have done a good job convincing the consumer why they should care about a particular brand of SUV. But how many of these companies will make the necessary changes for the brand to evolve? How will the changing market trends and consumer demands affect the long term success and failure of this industry - that will be determined by which brands successfully evolve.

In your small business or organization, you must think long term. You must employ strategies and initiatives that not only keep your brand in the forefront of your customers' minds from a unique and relevant perspective - they must see you brand as one that is not affected by change, but rather as one that AFFECTS change. You've got to be a trend setter, a leader, not a follower. It may be different from business to business, from industry to industry, but if you don't pay attention to the shifts in market demand, you'll find yourself with yesterday's news.

Some questions to ask:

A) What are the changes in market trends and consumer demand that I see in my industry in the coming years?
B) How can I position my brand to embrace change and evolve during those shifts?
C) How can I embrace technology to help my brand evolve - this can include the web, new media, and social networking.
D) Where do I want to be in 5 years? How can I position my brand now in order to make sure my brand is still different, relevant, and evolutionary at that time?

In order to achieve lasting success for your brand, especially for small businesses and organizations, you must do your due diligence to create a different, relevant, and evolutionary brand strategy. And you must have all three - it's an all or nothing play. But if you work to create a brand strategy that effectively employs all three elements, you'll go far in positioning your brand for success.

Quick Tip: When answering the questions above, think in dual perspectives - think from your perspective, and think from your consumer's perspective. One good exercise is to take a completely unrelated brand outside of your market and industry, and answer the above questions as an owner, and consumer. It might help you come up with good ideas that can then be translated to your market and industry - and it helps removes the bias you may have.

QOTD: How have you made your brand different, relevant, and evolutionary - post your answers below.

About the Author: Jason VanLue is a graphic designer and brand consultant who lives in Orlando, FL. He is the Founder and Principal of FiveSeven Studios, a small interactive design and brand consultancy that helps small businesses and organizations grow their brands. Learn more about FiveSeven Studios.

Related posts:

  1. Branding for Small Business - An Overview
  2. 3 Misconceptions About Branding for Small Business
  3. Branding Barrier: How to Brand with a Small Budget
  4. Making Business Decisions: How Will It Affect Your Brand?
  5. Branding - Cost or Investment?


9 Responses

11.17.08

This is great advice. I think small business owners are often overwhelmed with branding choices, and will occasionally lose sight of the big picture.

As Principal of NameFlash, a new value-priced naming consultancy, I am probably biased, but I must assert that a good name can go a long way towards establishing a brand in the minds of consumers. Doing the strategic work to position yourself for success is critically important, as Jason suggests, but don't be afraid to change your brand name if your current name does not fit the vision you plan to establish. At a minimum, you should consider developing a new name for your company or brand, and testing it to see if it enhances your business. As an example, which menu item would you pay more for...french fries or pommes frites?

11.17.08

Daniel - Thanks for the feedback, I agree with you, SB owners tend to get bogged down in the day-to-day challenges.

Mark - I totally agree with you as well. Naming, to me, is just as important as the overall design of the identity. You're exactly right, many times it's better to cast off an old brand for a new one. Thanks for the comments.

[...] Three Keys to Successful Branding for Small Business | Branding Matters Tips for Success when Branding for your Small Business! (tags: business branding smallbusiness success) [...]

[...] Three Keys to Successful Branding for Small Business | Branding Matters - [...]

[...] You see, if we view branding initiatives as a cost, we’re always going to be looking for ways to get the cheapest deal. While this may be a good idea for shopping after Thanksgiving, it’s not a good idea for your business. Why? Well, because I believe a focused brand strategy is the most important part of your business. In order to be successful, especially as a small organization, you have to build a brand that’s different, relevant, and able to evolve. [...]

[...] You see, if we view branding initiatives as a cost, we’re always going to be looking for ways to get the cheapest deal. While this may be a good idea for shopping after Thanksgiving, it’s not a good idea for your business. Why? Well, because I believe a focused brand strategy is the most important part of your business. In order to be successful, especially as a small organization, you have to build a brand that’s different, relevant, and able to evolve. [...]

[...] mentioned many times before, your brand is the most important aspect of your business. It's what sets you apart in the marketplace, and it's what drives your customers to your products or services. So why are you skimping on the [...]

11.17.08

I enjoyed reading this article. Small businesses do need to claim their place in front of their potential customers/clients because competition is strong these days. To help carry the load of choosing their brand direction and strategy, they can learn from the lessons and experiences of those who have been in the same position. There are quite a few found at http://www.brandfasttrackers.com.

Leave Your Response

* Name, Email, Comment are Required

The Book

Branding Matters Book Image

Connect

Branding Matters Twitter Icon Branding Matters Facebook Icon

FiveSeven Branding Blog Icon

Featured in Alltop